Airport Retail &
Duty-Free Marketplace
Airport Retail &
Duty-Free Marketplace
Airport Retail & Duty-Free Marketplace:
A Connected Shopping Experience for Modern Travelers
Airport retail is evolving fast—and travelers expect more than traditional duty-free aisles and physical store browsing. They want speed, convenience, and digital-first experiences. Airports, on the other hand, need better ways to drive non-aero revenues, strengthen retailer collaboration, and create frictionless shopping pathways.
The SkateBoard Airport Retail & Duty-Free Marketplace helps airports transform retail operations with one unified digital marketplace—where travelers can browse, pre-order, shop, and collect across all stores, brands, and F&B outlets.
Reinventing Airport Shopping With a Digital-First Retail Platform
Traditional airport commerce relies heavily on footfall and in-store discovery. But with digital travelers increasing, airports need a platform that engages passengers before, during, and after their journey.
SkateBoard bridges this gap by enabling:
- Pre-order & Reserve from anywhere
- Click & Collect for smooth pickup
- Duty-free product discovery with real-time inventory
- Unified marketplace for retail + F&B
- Integrated promotions and personalized offers
- Data-driven insights for retailers and airports
The result: higher passenger spending, better conversion, and increased non-aero revenue.
A Unified Marketplace That Connects All Airport Commerce
Duty-Free Shopping, Simplified
Let passengers explore the entire duty-free catalogue—alcohol, fragrances, cosmetics, electronics, luxury goods—through an intuitive digital store.
- Real-time product listings
- Pre-order before arrival
- Personalized deals based on travel data
- Easy pick-up at departure or arrival
Duty-free sales become seamless, predictable, and trackable.
Airport Retail Made Accessible
SkateBoard gives travelers access to retail shops even before they step inside the terminal.
- Browse airport retail stores online
- Discover brands, offers, and new arrivals
- Shop on mobile with fast, intuitive navigation
- Cross-selling and upsell-ready product layout
Airports can finally influence shopping behavior outside the terminal too.
F&B Ordering Built Into the Marketplace
Travelers don’t need multiple apps.
Everything—retail, duty-free, restaurants, cafes—is integrated into one shopping experience.
- Mobile meal-preordering
- In-terminal restaurant discovery
- Contactless ordering & digital payments
- Scheduled pickup for tight flight timelines
More convenience for travelers, more revenue for concessionaires.
Why Airports Choose SkateBoard for Retail & Duty-Free Commerce
Boost Passenger Spend Through Digital Engagement
Engage travelers early using browsing data, flight schedules, and personal preferences.
Airports see consistent increases in:
- Average order value
- Conversion rate
- Duty-free engagement
- Repeat purchases
Enable Omnichannel Retail Without Replacing Existing Systems
SkateBoard works on top of your current POS, inventory, and billing systems.
- No disruption.
- No replacing vendor systems.
- No heavy IT overhead.
- Just a unified digital layer that boosts revenue.
Better Collaboration With Retailers & Concessionaires
Retailers get access to:
- Performance dashboards
- Product analytics
- Sales insights
- Promotion management tools
Airports get visibility and control—without forcing retailers into central POS systems.
Built for Multi-Airport Operators
Designed for airport groups managing multiple locations.
- Shared marketplace infrastructure
- Airport-wise performance insights
- Centralized control with local flexibility
Scale without rebuilding systems.
Real-Time Operations & Revenue Assurance
The marketplace integrates with StoreSense (optional), enabling:
- Real-time sales tracking
- Automated revenue computation
- Contract-rule-based settlements
- Improved billing accuracy
Transparency for airports. Credibility for retailers.
How SkateBoard Transforms Airport Retail & Duty-Free Commerce
Designed for Today’s Travelers & Tomorrow’s Airports
SkateBoard evolves airport commerce from transactional to experiential.
From physical dependency to digital empowerment.
From traditional duty-free to a modern marketplace.
Airports unlock:
- Increased dwell-time engagement
- New digital revenue streams
- Better retailer relationships
- Faster decision-making with accurate insights
